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Terms of Service

AI Optimizer

This English version is an automated translation provided for reference only. The Japanese version is authoritative; in the event of any discrepancy, the Japanese version shall prevail.

These Terms of Service (the "Terms") set out the conditions for use of AI Optimizer (the "App") provided by Go Studio ("we," "us," or "our"). By installing and using the App, the merchant is deemed to have agreed to these Terms.

The Japanese version of these Terms is authoritative. This English version, available via the toggle above, is an automated translation provided for reference. In the event of any discrepancy, the Japanese version on this page shall prevail.

1. Description of Service

The App uses a rule-based diagnostic engine to assess whether a Shopify store's product data is discoverable and purchasable via AI agents (such as ChatGPT, Perplexity, Google AI Mode, and Copilot), and presents a score and identified issues. The App also uses AI (the Claude API) to generate suggested improvements to product descriptions, alt text, and similar content. Generated suggestions are applied to the store's data only after the merchant reviews and approves them. We do not modify store data without merchant approval.

The improvement suggestions produced by the App are text generated by artificial intelligence (AI).

2. Fees and Billing

For current pricing plans, the availability and length of any free trial, and any usage limits, please refer to the App's listing page on the Shopify App Store. These details are subject to change with notice.

  • Billing is processed through Shopify App Pricing and follows Shopify's billing cycle
  • Where a free trial is offered, if the merchant does not move to a paid plan after the trial ends, core features of the App (such as generating and applying AI-suggested fixes) will become unavailable
  • Refunds are governed by Shopify's applicable billing policies

3. Merchant Responsibilities

By using the App, the merchant agrees to the following.

  • To review, at their own responsibility, any suggestions generated by the App before they are applied to the store. In particular, to verify that the generated text contains no statements of fact that differ from the actual product (including material, ingredients, country of origin, dimensions, efficacy, certifications or awards, comparative or superlative claims, and statements about price or stock). AI can generate text that is not grounded in fact. The merchant making a product representation is the party responsible for it under Japan's Act against Unjustifiable Premiums and Misleading Representations and other applicable laws
  • To bear ultimate responsibility for the content of product data after it is applied, and for any resulting outcomes
  • To comply with applicable laws and Shopify's policies regarding store operation, product listings, and advertising
  • To grant us the access to the Shopify store necessary to provide the App

4. Disclaimer of Warranties and Limitation of Liability

4-1. The diagnostics, scores, and suggestions presented by the App are provided for informational purposes and do not guarantee any of the following.

  • That products will be displayed or cited by any particular AI agent or AI shopping assistant
  • Improvements in search ranking, traffic, or sales
  • The accuracy, completeness, or originality of AI-generated text, or that it does not infringe the rights of third parties

Important: Disclaimer and Limitation of Liability

4-2. The App is provided on an "as is" basis. We do not warrant that the App will operate without interruption, without error, or securely, and we do not offer any uptime guarantee (SLA). Merchants are responsible for keeping their own backups before changing store data through the App.

4-3. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages (including lost profits, lost opportunities, lost sales, business interruption, loss of data, or damage to reputation) incurred by the merchant arising from use of the App, including from a merchant's approval and application of generated suggestions.

4-4. Our total aggregate liability to the merchant in connection with these Terms or the App, whether arising in contract, tort, or otherwise, is limited to the total fees actually paid by the merchant for the App during the twelve (12) months preceding the event giving rise to the claim.

4-5. Sections 4-2 through 4-4 do not apply to liability arising from our wilful misconduct, or to any liability that cannot be limited under applicable law.

5. Data Handling

5-1. The handling of personal information and store data within the App is governed by our separate Privacy Policy. In the event of any conflict between these Terms and the Privacy Policy, the Privacy Policy prevails as to statements of fact about data handling, and this Section prevails as to contractual rights and obligations.

5-2. Role and purpose limitation. We handle data inside the merchant's store as an entity entrusted by the merchant. We do not use that data beyond the purposes set out in Section 2 of the Privacy Policy.

5-3. Sub-contracting. We entrust handling to the providers listed in Section 4 of the Privacy Policy. We impose obligations equivalent to this Section on those providers and supervise them as necessary and appropriate. If we add or replace a provider, we will update that list and give notice as an amendment to the Privacy Policy.

5-4. Security measures and retention. We implement the security measures set out in Section 5 of the Privacy Policy, and we do not retain data beyond the periods set out in Section 6 of that policy.

5-5. In the event of a data incident. If we become aware that data we handle may have been subject to leakage, loss, or damage, we will notify the affected merchant without delay of the facts known to us, the likely consequences, and the measures we have taken. Where required by law, we will report to the relevant supervisory authority.

5-6. Information provided on request. On written request, we provide merchants with information reasonably necessary for them to meet their own legal obligations, including the supervision of entrusted parties.

6. Intellectual Property

All intellectual property rights related to the App (including its software, diagnostic logic, and UI) belong to us or our licensors. Merchants must not reverse engineer, decompile, disassemble, or improperly reproduce or modify the App. Rights to the product data itself, as applied through the App, remain with the merchant.

7. Prohibited Uses

When using the App, merchants must not engage in any of the following.

  • Violating any applicable law or public order and morals
  • Infringing our or any third party's intellectual property, privacy, or other rights
  • Probing for vulnerabilities in the App, gaining unauthorized access, or imposing excessive load on it
  • Using the App to create or spread false or misleading product information
  • Any other conduct we reasonably determine to interfere with our provision of the App

8. Termination

  • Merchants may terminate the agreement under these Terms at any time by uninstalling the App from their store
  • We may suspend provision of the App if a merchant violates these Terms or fails to make payment
  • Handling of data after uninstallation is governed by Section 6 of our Privacy Policy

9. Indemnification

If a merchant's violation of these Terms, or improper use of the App, causes damage to us or a third party, the merchant agrees to indemnify us for such damage, including reasonable attorneys' fees.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Japan. Any dispute arising out of or in connection with the App or these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court of Japan as the court of first instance.

11. Changes to these Terms

We may change these Terms. When we do, we will set out the revised content and the date on which it takes effect, and will give notice by posting it on this page and displaying it within the App before that date arrives. For changes that affect a merchant's rights or obligations, we will give notice at least 30 days before the effective date. A merchant who does not agree to a change may terminate these Terms by uninstalling the App before the effective date.

12. General Provisions

12-1. Force majeure. We are not liable for any failure to perform where provision of the App is impeded by natural disaster, war, terrorism, changes in law, failure of telecommunications lines or electric power, suspension of Shopify, cloud providers, or other third-party services, or any other cause beyond our reasonable control.

12-2. Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the affected provision shall be read as the valid provision closest to the original intent.

12-3. Assignment. A merchant may not assign its position under these Terms, or any of its rights or obligations under them, to a third party without our prior written consent. We may transfer our position under these Terms in connection with a transfer of business or other succession to our business.

12-4. Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between the parties regarding use of the App.

12-5. Survival. Section 4 (Disclaimer of Warranties and Limitation of Liability), Section 5 (Data Handling), Section 6 (Intellectual Property), Section 9 (Indemnification), Section 10 (Governing Law and Jurisdiction), and this Section survive termination of these Terms.

12-6. No waiver. Our failure to exercise a right under these Terms does not constitute a waiver of that right.

12-7. Notices. Notices from us to a merchant are given by display within the App, by posting on our website, or by sending to the merchant's email address that Shopify provides to the App.

12-8. Export control and sanctions. The merchant represents and warrants that it is not in violation of Japan's Foreign Exchange and Foreign Trade Act or any other applicable export control laws or economic sanctions.

12-9. Independent parties. We and the merchant are independent parties, and these Terms do not create any agency, employment, joint venture, or similar relationship. We are not an agent of Shopify, and Shopify is not a party to these Terms. A merchant's use of the Shopify platform is governed by the terms established by Shopify.

12-10. Authority to contract. Where the merchant is a corporation or other entity, the individual agreeing to these Terms represents and warrants that they have the authority to enter into these Terms on behalf of that entity.

12-11. Non-application of the CISG. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

Contact

For inquiries regarding these Terms, please contact us via our contact page.

Established: August 13, 2026

Last updated (effective date): August 13, 2026